21 most popular questions and 21 answers that are good to know for a smooth and more convenient LaceMarry experience.
I would prefer you contact me via my Etsy Store.
So we can keep all of our conversation in one place and avoid any misunderstanding or mistake.
Also I could respond you faster via Etsy message system.
Please see my Etsy Store here:
Yes you can. But please contact me first for availability and Rush Service Fee.
Yes of course.
Usually, the lace materials of my wedding dresses are available in ivory color (my ivory is like warm white).
But I can use another color underlay from my large color selection.
Please click here for my color books.
Note: The underlay fabric may vary depending on the style. it's important to select a color from the correct fabric book.
Please contact me for your questions about how to select your color.
Yes I can customize my dresses according to your needs and make them unique only for you.
Please contact me first about your custom requests and their additional costs, if any.
Yes you can send me your own pictures too. After I check them I will tell you my comments.
Please see my Custom Orders page here for more information.
I ship my dresses Worldwide.
DHL, UPS, FedEx, TNT, USPS are the methods what I ship my dresses with a Tracking number.
You will have very fast and safe experience.
If your location is USA, UK, Canada or Australia, then it usually takes 3-7 days.
Yes you can.
I will provide you an online tracking number for your package.
All of my wedding dresses what you see in my store are made by me and my cousin Gina.
We are together with her. :)
They are our real samples already.
So, what you see is what you will get.
Sometimes, some of my laces are not available in long time and in that case I use the same kind and most similar alternatives.
It's not often but sometimes can happen.
However, I ensure, you will LOVE your dress quality. :)
I can't accept a return or refund if the reason is you didn't like the style.
If you are not sure about which style fits your body type more then I recommend you to visit a local bridal salon and try on similar style dresses.
This would help you to make your final decision.
I will strictly follow your measurements you sent me.
If they are taken correctly by a PROFESSIONAL tailor and according to my instructions then your dress will fit you well.
But due to nature of custom orders, when you receive your dress you may need minor alterations.
I suggest you to plan for minor alterations with help of a local tailor.
I will also leave some room inside to be able to easy take in or out.
When you will receive your dress, if something makes you unhappy, just let me know in 3 Days after you receive your package and lets talk and understand what is the issue.I will assist you about your questions regarding your issue.For more detailed information please check my Return Policy here or contact me
I would prefer If multiple pieces orders placed in one order together with all the details at the same time.
We can avoid any misunderstanding or mistake on the details in this way.
Also, If I buy the materials and the fabrics of your dresses at the same time then all the dresses will have the same.
But sometimes, the same material or fabric may have slight color tone difference if bought in different times. This is fabric or material factory result, not about me.. :)
The other advantage of placing multiple pieces order together at the same time is cheaper shipping cost.
Because combined shipping cost comes cheaper than separate shipping for each dress.
If you are a part of a bridal party and if there are other girls who will join to the same party and planning to order their dresses with me, then I recommend you to inform them about your color number choices (if they would also want the same color as your dress).
So they can mention the same color numbers and details in their order and we would avoid any misunderstanding or mistake on the details in this way.
Or If it's possible, you or other girl from the group can place all the dresses in the same order with the details.
Because I will make Your Dress in Your Custom Measurements for better Fit. So I need your custom measurements as in my instructions here.
*** I STRONGLY recommend you to get your measurements with help of a PROFESSIONAL SEAMSTRESS for correct results of the measurements to avoid any mistakes ***
I hope you will also ''Like'' my page.. :)
If you are available, you can place your order as soon as..
Nothing bad if you receive your dress earlier.
It's very sweet thing to keep your dress ready for your big day... :)
Many of my brides do this.
I put cups in the bust part of all of my wedding dresses.
When you receive your dress and try it on if you feel that you still need more support, then you can wear invisible type bra or other kind.
If you are on a diet, then you can send me your realistically targeted measurements and I do your dress in those measurements. This would be also a HUGE motivation for your diet process.. :) I can leave some room in your dress and If need, you can alter it in a local tailor anyway. After you give me your measurements and once I cut the fabric for your dress, I cannot accept an update on measurements. Please understand.
I accept PayPal and you are also able to make your payment securely by your Credit Card on PayPal page.
Thank you very much and please let me know if you have more questions.
Mary Jin Mei
My Dear Brides!
All of my Professional Effort and Care is to make Your Dress fit You well and the most important part of providing this is taking the most accurate measurements. That's why, It's very IMPORTANT for me if you follow my measurement instructions below.
❤❤❤ I STRONGLY RECOMMEND you to get your measurements with help of a PROFESSIONAL TAILOR and ACCORDING TO MY INSTRUCTIONS for correct results of the measurements to avoid any mistakes ❤❤❤
Tailors may have different measurement instructions which might not match with my instructions, that's why it's important if Your Tailor read my instructions carefully.
❤ Due to nature of custom orders, when you receive your dress you may need some alterations.
I suggest you to plan for alterations with help of a local tailor and YOUR BUDGET ACCORDINGLY.
❤ If you have specific body shape features then please inform me about that and I might ask you additional measurements which are not included in my instructions.
❤ I leave some room inside in my dresses.
❤ I may require additional fee, if the measurements are plus size. This can be cleared up after you place your order.
Please contact me Here for your questions.
I will assist you to get the most accurate results.
Thank you for visiting my website!
Mary Jin Mei